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Meliá Santiago de Cuba Hotel

Avenida de las Américas y Calle M, Reparto Sueño, Santiago de Cuba, Cuba. Postal Code: 90 400. Tel.: (+53 22) 68 7070 / (+53 22) 68 7170
Panoramic hotel view - Meliá Santiago de Cuba Hotel

Administrator Propietary Melia Santiago de Cuba Hotel Logo

  • 298
    Rooms
  • 7
    Restaurants
  • 3
    Bars and cafes
  • 4
    Meeting rooms

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The Meliá Santiago de Cuba Hotel is place in the center of the city of the same name, second most important capital in the country and famous for its people’s hospitability. According to experts, it is an excellent place for congress and incentive tourism, weddings and honeymoons.

Situated very close from the Old Town and from the Teatro Heredia Convention Centre. Close to the city’s iconic places of interest, such as Tropicana Santiago, the Castle of San Pedro de la Roca del Morro, among others. The Sanctuary of la Virgen de la Caridad del Cobre, patron saint of Cuba, is 17 km away.

Hours and Conditions

Check in
16:00 Hrs
Check out
12:00 Hrs
Conditions
CLIENT GUARANTEES AND RIGHTS OF THE OPERATOR AND THE HOTEL WITH REGARDS TO RESERVATIONS, CANCELLATIONS AND NO SHOWS. NO SHOWS. From November 1 to December 21, 2020 and May 01 to October 31, 2021 Cancellations made less than 5 days before arrival and no show, a penalty corresponding to 50% of the total stay is applied as cancellation fees. From December 22, 2020 to January 3, 2021 Cancellations made between 30 and up to 16 days before arrival, a penalty corresponding to 50% of the total stay will be applied as cancellation fees. Cancellations made less than 15 days before arrival and no show a penalty corresponding to 100% of the total stay is applied as cancellation fees. From January 4, 2021 to April 30, 2021 Cancellations made between 15 and up to 6 days before arrival, a penalty corresponding to 50% of the total stay will be applied as cancellation fees. Cancellations made less than 5 days before arrival and no show, a penalty corresponding to 100% of the total stay is applied as cancellation fees.

Map and Guides

Meliá Santiago de Cuba hotel map
  • Junior Suite Rooms
    Junior Suite Room
    26 m2 14 rooms (View room facilities)
    • 1 Two-seater sofa
    • 2 Armchairs
    • Air Conditioning
    • Bathroom's amenities
    • Bathroom with bath/shower
    • Bathroom with jacuzzi
    • Bedroom
    • Bedside tables
    • City views
    • Coffee and Tea Maker
    • Coffee tables
    • Connecting rooms
    • Direct-dial telephone in bedroom & bathroom
    • Dressing table
    • Dressing table chair
    • Voltage(current):110 V/60 Hz
    • Hairdryer
    • Iron and ironing board
    • King Size Bed
    • Landscape views
    • Luggage rack
    • Magnifying mirror
    • Non-smoking rooms
    • Reading lamps
    • Remote control for TV
    • Rooms cleaned daily
    • Satellite LCD TV
    • TV-minibar table
    • Wi-Fi Internet connection $
    ×
  • THE LEVEL Junior Suite rooms
    THE LEVEL Junior Suite Room
    26 m2 14 rooms (View room facilities)
    • 1 Two-seater sofa
    • 2 Armchairs
    • Air Conditioning
    • Bathroom's amenities
    • Bathroom with bath/shower
    • Bathroom with jacuzzi
    • Bedroom
    • Bedside tables
    • City views
    • Coffee and Tea Maker
    • Coffee tables
    • Connecting rooms
    • Direct-dial telephone in bedroom & bathroom
    • Dressing table
    • Dressing table chair
    • Voltage(current):110 V/60 Hz
    • Express check-in facilities
    • Hairdryer
    • Iron and ironing board
    • King Size Bed
    • Landscape views
    • Luggage rack
    • Magnifying mirror
    • Non-smoking rooms
    • Reading lamps
    • Remote control for TV
    • Rooms cleaned daily
    • Satellite LCD TV
    • TV-minibar table
    • Wi-Fi Internet connection $
    ×
  • THE LEVEL Suite rooms
    THE LEVEL GRAND Suite Room
    47 m2 2 rooms (View room facilities)
    • 1 Two-seater sofa
    • 2 Armchairs
    • 2 Seater sofa
    • 4 Chairs
    • Air Conditioning
    • Amplifying mirror
    • Bathroom with bath/shower
    • Bathroom with jacuzzi
    • Bedroom
    • Bedside tables
    • Central table
    • City views
    • Coffee and Tea Maker
    • Direct-dial telephone in bedroom & bathroom
    • Dressing table
    • Dressing table chair
    • Voltage(current):110 V/60 Hz
    • Express check-in facilities
    • Guest’s bathroom
    • Hairdryer
    • Hall
    • Iron and ironing board
    • King Size Bed
    • Landscape views
    • Living room
    • Lounge
    • Luggage rack
    • Bathroom's luxury amenities
    • Magnifying mirror
    • Nightly turndown service
    • Non-smoking rooms
    • Reading lamps
    • Remote control for TV
    • Rooms cleaned daily
    • Satellite LCD TV
    • TV-minibar table
    • Wi-Fi Internet connection $
    ×
  • THE LEVEL Master Suite Room
    THE LEVEL Master Suite Room
    47 m2 1 room (View room facilities)
    • 1 Two-seater sofa
    • 2 Armchairs
    • 4 Chairs
    • Air Conditioning
    • Amplifying mirror
    • Bathroom with bath/shower
    • Bathroom with jacuzzi
    • Bedroom
    • Bedside tables
    • Central table
    • City views
    • Clothes valet
    • Coffee and Tea Maker
    • Connecting rooms
    • Crib (on request)
    • Dining room
    • Direct-dial telephone in bedroom & bathroom
    • Dressing table
    • Dressing table chair
    • Voltage(current):110 V/60 Hz
    • Express check-in facilities
    • Extra bed (on request)
    • Guest’s bathroom
    • Hairdryer
    • Hall
    • Iron and ironing board
    • King Size Bed
    • Landscape views
    • Lounge
    • Luggage rack
    • Bathroom's luxury amenities
    • Magnifying mirror
    • Nightly turndown service
    • Non-smoking rooms
    • Pillow's menu
    • Reading lamps
    • Remote control for TV
    • Rooms cleaned daily
    • Satellite LCD TV
    • TV-minibar table
    • Valet for clothing
    • Wi-Fi Internet connection $
    ×
  • THE LEVEL Suite Presidencial Room
    THE LEVEL PRESIDENTIAL Suite Room
    95 m2 1 room (View room facilities)
    • 1 Two-seater sofa
    • 2 Armchairs
    • 2 Seater sofa
    • 4 Chairs
    • Air Conditioning
    • AM / FM Clock Radio
    • Amplifying mirror
    • Bathroom with bath/shower
    • Bathroom with jacuzzi
    • Bedroom
    • Bedside tables
    • Central table
    • City views
    • Clothes valet
    • Coffee and Tea Maker
    • Coffee tables
    • Connecting rooms
    • Crib (on request)
    • Dining room with kitchenette
    • Direct-dial telephone in bedroom & bathroom
    • Dressing table
    • Dressing table chair
    • Voltage(current):110 V/60 Hz
    • Express check-in facilities
    • Extra bed (on request)
    • Guest’s bathroom
    • Hairdryer
    • Hall
    • Iron and ironing board
    • King Size Bed
    • Landscape views
    • Living room
    • Lounge
    • Luggage rack
    • Bathroom's luxury amenities
    • Magnifying mirror
    • Nightly turndown service
    • Non-smoking rooms
    • Pillow's menu
    • Reading lamps
    • Remote control for TV
    • Rooms cleaned daily
    • Satellite LCD TV
    • Study with desk
    • TV-minibar table
    • Wi-Fi Internet connection $
    ×
  • Standard Rooms
    CLASSIC Room
    22 m2 222 rooms (View room facilities)
    • 2 Armchairs
    • Air Conditioning
    • Bathroom's amenities
    • Bathroom with bath/shower
    • Bedroom
    • Bedside tables
    • City views
    • Coffee and Tea Maker
    • Connecting rooms
    • Crib (on request)
    • Direct-dial telephone in bedroom & bathroom
    • Dressing table
    • Dressing table chair
    • Voltage(current):110 V/60 Hz
    • Extra bed (on request)
    • Hairdryer
    • Iron and ironing board
    • King-size or twin beds
    • Landscape views
    • Luggage rack
    • Magnifying mirror
    • Non-smoking rooms
    • Reading lamps
    • Remote control for TV
    • Rooms cleaned daily
    • Satellite LCD TV
    • TV-minibar table
    • Wi-Fi Internet connection $
    ×
  • THE LEVEL Standard rooms
    THE LEVEL Standard Room
    22 m2 44 rooms (View room facilities)
    • 2 Armchairs
    • Air Conditioning
    • Bathroom's amenities
    • Bathroom with bath/shower
    • Bedroom
    • Bedside tables
    • City views
    • Coffee and Tea Maker
    • Connecting rooms
    • Crib (on request)
    • Direct-dial telephone in bedroom & bathroom
    • Dressing table
    • Dressing table chair
    • Voltage(current):110 V/60 Hz
    • Extra bed (on request)
    • Hairdryer
    • Iron and ironing board
    • King-size or twin beds
    • Landscape views
    • Luggage rack
    • Magnifying mirror
    • Non-smoking rooms
    • Reading lamps
    • Remote control for TV
    • Rooms cleaned daily
    • Satellite LCD TV
    • TV-minibar table
    • Wi-Fi Internet connection $
    ×
  • Buffet Restaurant La Casona
    La Casona Buffet restaurant
    International cuisine Indoor
    Daily. Breakfast: 07.30 hrs -10.00 hrs / Dinner: 19.00 hrs -22.00 hrs
  • Gourmet Restaurant La Isabélica
    La Isabélica Restaurant
    International cuisine Indoor
    Daily. Dinner: 19.00 hrs - 23.00 hrs.
  • Italian Restaurant La Fontana
    La Fontana Restaurant
    Italian cuisine Outdoor
    Daily. Lunch / Dinner: 12.00 hrs - 23.00 hrs
  • Grill Restaurant El Criollo
    El Criollo Grill restaurant
    Cuban cuisine Outdoor
    Daily. Lunch: 12.00 hrs - 16.30 hrs.
  • VIP lounge bar (Panoramic view) Sierra Cristal (The Level)
    Sierra Cristal (The Level) Restaurant lounge bar
    Snacks and beverages service Indoor
    Daily. Breakfast / Lunch / Dinner: 07.00 hrs - 23.00 hrs.
  • Pool Snack Bar Alameda
    Alameda Pool snack bar
    Snacks and beverages service Indoor
    Daily. Lunch / Dinner: 10.00 hrs - 20.00 hrs
  • Snack Bar Colmadito
    Colmadito Snack bar
    Snacks and beverages service Outdoor
    Daily. Lunch / Dinner: 10.00 hrs - 22.00 hrs
  • Lobby Bar Daiquirí
    Daiquirí Lobby bar
    Beverages and cafes service Indoor
    Daily. 24.00 hrs.
  • Bar Mirador Bello Bar
    Bello Bar Bar
    Beverages service Indoor
    Daily. 18.00 hrs - 02.00 hrs.
  • Nightclub Santiago Café
    Santiago Café Night club
    Beverages service Indoor
    Daily. 18.00 hrs - 03.00 hrs.

Dining conditions

  • A variety of atmospheres and culinary options.
  • The menus and times of the restaurants and bars may be subject to change depending on the season and hotel occupancy.
  • Non-smoking areas.
  • Dress code (formal) in all restaurants.
  • The buffet service does not include beverages in the price.
  • Premium Brand Drinks.
  • 24-hour room service ($).
  • Diet and vegetarian dishes (on request).
  • Live entertainment at some restaurants.

Services and Facilities

  • GENERALS
    • Fax services ($)
    • Medical services ($)
    • Art gallery ($)
    • Craft shops ($)
    • Disabled persons facilities
    • Taxis services ($)
    • Mopped rental ($)
    • Car rental ($)
    • Executive floor
    • Secretarial services ($)
    • Internet service ($)
    • Wi-Fi in the lobby area ($)
    • Non-smoking rooms
    • Concierge service
    • Laundry service ($)
    • Pharmacy ($)
    • Doctor on call 24 hr a day ($)
    • Bank ($)
    • Gardens
    • Post office ($)
    • Guest's service desk
    • Souvenir and gift shops ($)
    • 24 hrs Internal security staff
    • Private transfers by cars ($)
    • Pool towels service
    • Tour desk ($)
    • Parties & group activities ($)
    • Staff speaks: Spanish, English, Italian, French & German
    • Pets not allowed
    • Hotel taxes included
    • Hammocks
    • Local excursions ($)
    • 2 Adult swimming pools
    • Bureau de change ($)
    • Internet center ($)
    • Wheelchairs on request ($)
    • Disabled access
    • Palapas for relaxation
    • 4 Lifts/elevators
    • Pool umbrellas service
    • Pool showers service
    • Pool lifeguard service
    • Pool lounge & chairs service
    • Shopping gallery ($)
    • Early check-in ($)
    • Late check-out ($)
    • 24 hrs telephone services ($)
    • No credit cards issued by US banks accepted
    • 24 hrs Guests assistance line
    • Currency exchange ($)
    • Tourist information offices
    • Travel agencies offices
    • Spacious lobby
    • Non-smoking areas
    • Air-conditioned lobby
    • 24 hrs Reception-Concierge
    • Porter/Bellhop service
    • Shaded areas
    • Large terraces
    • Parking service
    • Lobby with skylight
    • 2 lobbys
    • Central square
    • Monumental building
    • Fully air-conditioned
    • Modern, stylish design
    • Glazed building
    • 15 storeys building
    • 24 hour room service ($)
    • Parking lot ($)
    • Habano cigar house ($)
    • Smoker's lounge
    • ROYAL SERVICE floor ($)
    • Antiques shop ($)
  • HEALTH & BEAUTY
    • Medical care ($)
    • Massages service ($)
    • Air-conditioned fitness room
    • Solarium
    • Esthetical massages ($)
    • Body & facial massages ($)
    • Unisex beauty salon ($)
    • Fitness room
    • Cardiovascular equipment
    • Equipped with weights.
    • Therapeutic massages ($)
    • Sauna ($)
  • LEISURE AND ENTERTAINMENT ACTIVITIES
    • Live music at dinner
    • Dance lessons
    • Entertainment shows
    • Professional shows
    • Dancing lessons
    • Music with orchestras ($)
    • Daytime & evening activities
    • Evening entertainment
    • Evening themed shows
    • Live music at night
    • Daily cultural programme
    • Fashion shows
  • WATER SPORTS
    • Yachting at the marinas ($)
  • LAND SPORTS
    • Billiards
    • Archery
    • Multi-sport court
  • WEDDING, HONEYMOONS AND ANNIVERSARIES
    • Wedding packages ($)
    • Wedding gazebos
    • Honeymoon packages ($)
    • Wedding locations
    • Wedding coordinator ($)
    • Notary service ($)
    • Certifications ($)
    • Honeymoons with extra services ($)
    • Cake & cava ($)
    • Romantic dinners
  • MEETINGS AND EVENTS
    • Meeting rooms
    • Conference rooms ($)
    • Convention area
    • Professional staff ($)
    • Events coordinator ($)
    • Audiovisual equipment ($)
    • Gastronomic services ($)
    • Banqueting services ($)
    • Musical formats ($)
    • Decorations for groups ($)
    • Added values for groups ($)
    • Musical groups ($)
    • Areas for cocktails ($)
    • Areas for coffee breaks ($)
    • Business centre ($)
    • Boardroom ($)
    • Alternative locations ($)
    • Open-air events ($)
    • Musical performance ($)
    • Internet access ($)
    • Facilities for Wi-Fi ($)
    • Parties on the pool ($)
    • Dinner on the pool ($)
    • Large convention area ($)
    • 3 multi-use rooms ($)
    • CAPACITY (Pax) from 14 to 500 peoples
  • THE LEVEL SERVICE FLOOR
    • Exclusive reception-lounge
    • Exclusive TV lounge
    • Exclusive internet room
    • Concierge services
    • Personalised welcome
    • Personalised service
    • Daily national newspaper
    • Unpacking & packing service
    • Personalised check-in
    • Welcome cocktail with cava
    • Lift with direct access
    • Exclusive VIP restaurant bar
    • Wi-Fi (free of charge)
    • Assistance & arrangements.
    • First ironing free of charge
    • Nightly turndown service
    • VIP amenities with bath salts
    • Free sauna at Fitness center
    • 24-hour room service ($)
    • Coffee alarm
    • Pillow menu
    • Luxury postcard
    • Early check-in subject to availability.
    • Late check-out to 18:00 hrs.
    • Express laundry service
    • Personalised check-out
    • Bathrobe and slippers
    • Exclusive THE LEVEL rooms
    • Bookings & transfers
    • Private floor (floors 9-10)
    • Butler service ($)
    • Private check-in
    • 62 rooms in ROYAL SERVICE floor ($)
  • FAMILIES
    • Babysitting service ($)
    • Children’s pool
    • Children’s seating

($) Services with additional charge